1. Information We Collect

When you sign up to receive text messages from us, we may collect the following information:

  • Name

  • Mobile Phone Number

  • Opt-in Consent Data (timestamp, source, and IP address)

2. How We Use Your Information

Your mobile number is primarily used to provide you with the services or information you have requested. This includes:

  • Transactional Alerts: Appointment reminders, order updates, or account notifications.

  • Promotional Messaging: Special offers, marketing updates, or newsletters (only if explicit consent is provided).

  • Customer Support: Responding to your inquiries via text.

3. SMS Opt-In and Consent

We value your privacy. Consent for SMS communications is obtained through a clear "opt-in" process (e.g., checking a box at checkout, filling out a web form, or texting a keyword).

  • No Third-Party Sharing for Marketing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

  • Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices: Opt-Out and Help

You have full control over your communication preferences.

  • To Opt-Out: You can cancel the SMS service at any time. Just text STOP to our long code. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • To Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or reach out to us directly at [Insert Email/Contact Link].

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

[Orion Solar] [orionsolar.org] [3729 S 64th Dr Phoenix AX 85043] [orionsolartechnology@gmail.com]

Effective Date: May 7, 2026

By opting into the Orion Solar mobile messaging program, you agree to these Terms of Service and our Privacy Policy.

1. Program Description

Orion Solar offers mobile alerts, including transactional notifications (e.g., appointment reminders, order status) and promotional messages (e.g., sales, newsletters). Messages are sent via a 10-digit long code.

2. Message Frequency

Message frequency varies based on your interaction with us and the specific campaign you have joined. You can expect to receive approximately 5 messages per month.

3. User Opt-In

To participate, you must provide express written consent. This is typically done by:

  • Checking an opt-in box on our website.

  • Texting a specific keyword (e.g., "JOIN") to our number.

  • Signing a physical or digital consent form.

4. Opt-Out & Stop

You can cancel the SMS service at any time. Just text STOP to (945) 335-0222. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

5. Help & Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our support team at orionsolartechnology@gmail.com / 919 740 8462.

6. Cost

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Supported Carriers

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Orion Solar and mobile carriers are not liable for delayed or undelivered messages.

8. Privacy

We respect your privacy. All data collected through our SMS program will be handled in accordance with our [Link to Privacy Policy]. We do not share or sell your SMS consent data with third parties for marketing purposes.